“poor customer service”
“They cannot spend the thousands of dollars it takes to do a full medical evaluation on every animal.”
When helping any rescued animal. When you adopt any rescue animal, you have to be someone who is willing to help. It is not about getting a good deal. We recently adopted Murphy(murphy's law maybe). She is an 8 year old cat, shy, maybe just scared, sweet, and we were told she had few teeth. She had been checked by a vet, however not everything is checked. This is a non profit organization looking for common serious illnesses. They cannot spend the thousands of dollars it takes to do a full medical evaluation on every animal. If the animal is eating and has tested negative for the usual viruses then to their knowledge it is basically a healthy animal. Everyone has to have the common sense it takes to understand that these animals generally have been neglected and possibly abused. I know for sure that we read the disclosure that said we are taking over the medical responsibilities for murphy and that they cannot know of any underlying illnesses she may have. We took her to the vet and well she needs a lot of expensive dental work 1,200 dollars. OUCH, poor murphy. Not only was she shaved due to matting, but her mouth must have been killing her. I know the Humane society did pull a few teeth, so I wondered why she still had bad ones. I researched my vet first and found out that teeth can deteriorate in days. What looks like a tooth that can survive today can fall apart in two days. So I didn't feel lied to or bamboozled. When I called the humane society back I asked for help and they gave it. They weren't rude and neither was I. I was honest, I can't afford such a cost all upfront for TEETH! I mean I'll do what it takes and use all my resources, but I asked for help because I felt it would be available. Health is always a mystery. I was sooooo healthy and boom one day I woke up and found I could barely walk. My doc called me healthy a month before. Who could have known and who could I blame. It was a fluke. I guess my point is, when you get a pet, no matter from where, you have to know that there will be a few bumps in the road and can get expensive at times. They are like young children, but a pet is a choice. If you are struggling in this economy, wait until times improve. Be smart, not impulsive. Be understanding not abrasive, and be caring not hateful. The wolrd has enough of that, so please help these wonderful organizations who are doing their best to help when you can. I was always told, if you can't say something nice...think harder!
I read a few bad reviews about this facility, and beg to disagree with these people.
My entire family of 5 showed up on a busy fair day to find a dog to bring home with us. Even though the place was a madhouse with tons of people looking around and needing help, we still got treated like they had all of the time in the world for us. They found us the perfect dog. She had a bad leg from the previous owner, and they took the time to explain to us everything that they knew and how we should care for her. Then they did the "cat" test, because we had a kitten at home. They even asked us if we would send them pictures once she gets settled in...which I will be doing shortly.
Other than the occasional shoe being destroyed (she's 7 months old) We have had no problems with her,
we have taken her to the vet for a thourogh checkup and to be "fixed" and the vet came up with no surprises.
If we ever decide to "add" to our family, we will be returning to the quaker hill facility, happily.
A heartbraking nightmare.
We adopted two kittens from the Quaker Hill humane society in early July. They were adorable and tiny, brother and sister and my 2 yr old was thrilled beyond the moon. I asked point blank if they were healthy and i was told YES. The evening of bringing them home the little boy had water stools and his eating was horrible. Took them immediately to our vet where we found out theyhad Giardia, a intestinaly parasite that humans can catch as well. Its very contagious. This meant we had to lock the cats up so my daughter would not get ill from touching their feet that had been in kitty litter. The following week was scary and we also found out they had horrible Respiratory infections. At the end of the week, the girl kitten passed away at our Vet office. It was heartbraking and we had fallen head over heels in love with them.
The humane society manager, Nancy, was beyond rude and unsympathetic. Only offering an adoption fee refun if i returned the animals. there was no way i would bring back the boy to that horrible place, so i returned the girls death certificate. At this point my vet bills were over $600 for animal that lived one week with us.
It is now a month later and I am still waiting for my refund. Every time i call they are beyond rude and unhelpful on the phone. I thought I was helping them by adopting two animals and in the end it has only hurt my family.
Please be careful if you do decide to use this facility. Giardia can be caught by other animals who used the same cages as my own kittens. A month later and my boy kitten is still not healthy and has done rounds of antibiotics. Please go to a different facility.
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